Muscat, Oman · Arabic and English
From website enquiry to a clear WhatsApp follow-up.
Connect your website, CRM and WhatsApp workflow so your sales team knows who enquired, what they need and what happens next.
Need help with your CRM or WhatsApp workflow? Discuss your project with us
Where enquiries get stuck
A WhatsApp button opens a conversation. It does not, by itself, create a CRM record, assign a salesperson or schedule a follow-up.
What we build for you
We scope a consent-aware enquiry journey: capture the request, create the CRM record, queue the permitted response and hand over to your team.
How an enquiry reaches your team
Simulated example — no messages are sent and no real records are created.
- 01
Visitor
Someone wants to know more about your business.
- 02
Website
A clear service page guides them to an enquiry form.
- 03
Lead captured
Their enquiry and campaign source are saved.
- 04
CRM
A contact and an opportunity are created with an assigned owner.
- 05
WhatsApp response
An acknowledgement is queued, subject to consent and channel rules.
- 06
Salesperson notified
Your team receives the enquiry and the next action.
- 07
Follow-up scheduled
A reminder is scheduled if the enquiry needs attention.
- 08
Sale recorded
When your team closes a deal, its status is updated.
- 09
Owner reporting
Enquiries, sources and sales become visible in one place.
Start the example to follow an enquiry.
Real work from our portfolio
Al Masa Real Estate
A bilingual company website for a licensed Omani real-estate firm in Barka, presenting its brokerage, development and valuation services, its property projects and direct enquiry paths.
The case study describes the work delivered. Your integrations are defined in your proposal.
Read the case studyA clear scope before work begins
- Website form and source capture
- CRM contact and salesperson assignment
- Approved message and consent flow
- Follow-up rules and human handover
Guides to help you plan
- AI Assistant or Workflow Automation? A Practical Business Guide
Choose between fixed rules, AI interpretation and a hybrid workflow using concrete examples, approval boundaries and a pilot scorecard.
- Why Your Website Is Not Generating Leads
A diagnosis checklist for websites that get visits but no enquiries: traffic, speed, clarity, calls to action, trust, Arabic, tracking and follow-up, with a fix for each.
- WhatsApp Automation for Businesses in Oman
WhatsApp Business app versus the WhatsApp Business Platform, message templates, opt-in rules, practical use cases, what can and cannot be automated, and how human handover should work.
Before you get started
Tell us what your team needs
We will review your request and explain the next step and suitable scope. You do not need a technical specification.